We offer free white glove delivery for all our machines because we believe in providing exceptional customer service and ensuring a seamless experience from the moment you place your order. This service allows us to guarantee that your machine is handled with the utmost care, properly assembled, and set up in your desired location. By eliminating delivery fees, we aim to enhance customer satisfaction and support you in getting the most out of your investment without any added stress.

After placing your order, our delivery team will contact you to schedule a convenient delivery time. You can discuss your availability and any specific instructions during this conversation.

During the white glove delivery, the delivery team will arrive at your location, unpack the item, assemble it if necessary, and place it in your desired location. They will also ensure that any packaging materials are disposed of properly.

Yes! Our return policy allows you to return items within 30 days of purchase, provided they have never been used. We are so confident in the quality and effectiveness of our products that we offer this return option. Please note that a restocking fee may apply, depending on the specific machine.

Yes, we offer customization options for our machines. However, please note that customized orders are considered special orders and are non-returnable. Additionally, because each machine is custom-made to your specifications, it may take longer to ship compared to our standard products. If you have specific customization requests, feel free to reach out to our team for more details!

Yes, our products are available for immediate shipping! Since we manufacture all our devices in house and maintain a ready stock in the USA, we can ensure prompt delivery. Unlike other companies that operate in low volumes and only produce machines upon order placement, which can lead to longer wait times, we strive to get your machine to you within days.

You can place an order through our website by selecting the desired product, customizing it if applicable, and adding it to your cart. Once you're ready, proceed to checkout and follow the prompts to complete your purchase.

If you need to modify or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible if the order has already been processed or shipped.

Once your order has shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the status of your shipment on the carrier's website. If you have any questions about your order, feel free to reach out to our customer service team for assistance.

To become an authorized seller, potential business clients must go through a selection process as we hand-pick our partners to ensure they align with our brand values and quality standards. Here are some of the key requirements:

1. Quality Control Protocol : Authorized sellers must adhere to our strict quality control protocols to maintain the integrity and reputation of our products.

2. Positive Ratings and Reviews : We look for businesses that have a proven track record of high ratings and positive customer reviews, demonstrating their commitment to customer satisfaction.

3. Business Experience: A strong background in the industry and experience in selling similar products is preferred. This helps ensure that authorized sellers can effectively promote and support our products.

If you believe your business meets these criteria and you are interested in becoming an authorized seller, please reach out to our team for more information on the application process.